Returns & Exchanges
At Wine and Beyond, we strive to ensure your palate is always satisfied, which is why we offer a 30-day window for returns on unopened bottles and non-perishable goods. Due to the nature of our products, all returns must be accompanied by the original receipt and remain in their original, sealed condition.
Initiate Your Request
Contact our vintage specialists via email or through your customer account portal to request a Return Authorization (RA) number.
Secure Packaging
Carefully pack the items in their original shipping container or a specialized bottle-safe box to prevent breakage during transit.
Shipping and Drop-off
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our cellar team verifies the condition of the items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing